Policies

Terms and Conditions

A Vendors+ Membership will cost $50 (Canadian) per year and will entitle the customer to the benefits explained on here.

The year will commence of the date of purchase and end the calendar day before the anniversary of that date.

Scope

ShowWiz will:

  • include as many shows as possible within their scope of operation (currently limited to Ottawa and Eastern Ontario);
  • provide a way to filter shows based on set criteria;
  • include links to the original content wherever possible;
  • include contact information for the event organizers wherever possible;
  • provide accurate information to the best of their ability, updating when possible; and
  • provide an avenue for organizers, vendors, and the public to inform them of shows missing from the calendar.

Using ShowWiz does not:

  • guarantee acceptance into any of the listed shows; and
  • guarantee an exhaustive list of all shows;
  • guarantee sales at any show;
  • guarantee that a show will take place.

The shows published on ShowWiz have been collected and prepared for Users’ convenience, and uniquely for informative purposes. More precisely, nothing on ShowWiz should be interpreted as being an endorsement of a show. Despite the care taken in preparing and maintaining its website, ShowWiz and its proprietors can in no way be held responsible for damages caused directly or indirectly by the use of the ShowWiz website or by its non-availability.

Refunds Policy

We hope that you will love using ShowWiz! However, if there is an issue, please don’t hesitate to get in touch with us so that we can work with you to ensure your satisfaction.

Please note the following with respect to returns:

We do not issue refunds except in exceptional circumstances.

If you would like to refund your membership, please contact hello@showwiz.ca within 48 hours of purchasing it. Refunds will be issued via the method payment was made. Please note that it may take 5-10 days for the refund to be processed by the payment issuer.

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from showwiz.ca (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you; and
Screen our orders for potential risk or fraud.
Note that all payments to ShowWiz are processed through PayPal. ShowWiz does not collect, have access to, or retain any of your credit card numbers or any other of your banking information.

For PayPal’s Privacy Policy, please click here.

Please contact your Bank for information about their privacy policies with respect to electronic bank transfers.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

Sharing your personal information

We share your Device Information with third parties to help us use your Device Information, as described above. For example, Misneach uses Google Analytics to help us understand how our customers use the Site-you can read more about how Google uses your Personal Information here.

You can also opt-out of Google Analytics here.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, namely to Canada.

Widgets

We use various widgets on our site as detailed below:

We embed a Facebook widget to allow you to see number of likes/shares/recommends and “like/share/recommend” our webpages. This widget may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as “liking/sharing/recommending” our webpage), if you are logged in to Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.